How to Use Google’s Questions & Answers
Google My Business
Google Questions and Answers acts as an open-forum FAQ for your business. Displayed on the Google Knowledge Panel, users can post questions such as “What are your hours” and “Do you accept walk-ins,” allowing anyone, including the business owner, employees or even the general public to respond. The posts are organized according to popularity, meaning the ones that live at the top have been deemed the most helpful. When used properly, this tool is great for marketing and to answering common questions. In this course, we will go over how to use Google Questions and Answers as the business owner.