Courses

Revenue Composition Analysis

Learners can expect to gain a full understanding of what a revenue composition analysis is and how it impacts the business.

Finance 101: Profit and Loss Statement

Learners can expect to understand their profit and loss statements and how to create one!

Cash Flow

Learners can expect to learn where to find a cash flow statement and how to read it!

Finance 101: Budgeting

Learners can expect to learn what a budget is and how to setup and review one!

Balance Sheet

This course will teach you all about a Balance Sheet and how to properly use it.

Controlling Your Controllables

Keeping your controllable expenses in line is a critical management task that helps increase practice profitability and free up money for staff or equipment investments. This course will walk you through what your controllable expenses are and some easy ways to manage them.

California Harassment Prevention Training

This course teaches team members how to recognize and prevent sexual harassment in the workplace. This training is in compliance with CA SB778, requiring training for all team members. Team members employed before January 1, 2021, will need to complete this training before that date. All employees who join the team after January 1, 2021

Asking for a Raise With Confidence

Asking for a raise can be a scary thing to think about. However, people in our field ask for raises much less than people in other industries. This course will walk you through the best way to go about asking your boss for a wage increase. While we can’t guarantee you will be successful, using

Appointment Scheduling Best Practices

Receptionists have many things on their plate, and an important one is scheduling appointments. Unfortunately in our field, we tend to want to avoid sounding “salesy” when we are trying to get appointments scheduled. This means that our front office teams don’t end up capturing appointments as effectively as they could, costing the practice thousands

Accountability in Your Vet Hospital

Lack of accountability is one of the most common issues with animal hospitals that we work to improve. An accountability system can help enhance almost every aspect of your practice, from employee loyalty to performance management, to client service and even patient care. Accountability is more than “people getting in trouble,” it is the way