HR & Training
Management & Leadership
Lack of accountability is one of the most common issues with animal hospitals that we work to improve. An accountability system can help enhance almost every aspect of your practice, from employee loyalty to performance management, to client service and even patient care.
Accountability is more than “people getting in trouble,” it is the way we hold people responsible for following the rules in your practice. This course will walk you through the five steps needed in creating a complete accountability system at your hospital.