Treatment Plan Presentations
Client Service
Communication Skills
HR & Training
RACE Approved
Client compliance with doctor recommendations often has less to do with the actual recommendation and more to do with the way those recommendations are presented to them. When our teams don’t use active language, it tells the client that the recommendations are not needed, and when they respond inappropriately to client reactions. Give your team the skills and tools to provide treatment plans to clients in a way that will encourage compliance and result in a positive experience for both the team member and the client.