Forward Booking
Client Service
Cycle of Service
HR & Training
Phone Skills
Forward booking is a well-known concept that is not fully utilized in our field. Scheduling every patient’s next appointment is not only a best practice, but it is also one of the best ways to uphold your practice’s mission of providing excellent patient care. This course will teach you the basics about forward booking, explain how to implement it, and provide scripts that you can start using today to make sure all patients are getting the care they need.